Provide A Ride manages the transportation benefit program for more than 1,400,000 Ohio Medicaid and Medicare members.
Our size and structure are such that we have been able to successfully meet the needs of Managed Care Organizations at every juncture. Provide A Ride manages the transportation benefit program for more than 130,000 Ohio Medicaid and Medicare members. As an experienced NEMT benefit manager, our knowledge and understanding of program management has been crucial to our success.
To ensure those interactions and the member experience are positive ones, Provide A Ride relies heavily on comprehensive and accurate service level measurement.
Grievance rate
On time performance
Passenger satisfaction
Number of trips per year
Having “walked a mile in the shoes” of the provider who is giving the ride to the client allows Provide A Ride to understand the requirements, challenges and opportunities afforded the subcontracted vendors like no “broker-only” relationship can.
Offering everything from paratransit to medical transportation, Provide A Ride offers you the services you need when you need them. We look forward to working with you.
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