Lorain County Department of Job & Family Services (LCDJFS
) Contract Awarded
Provide A Ride has been awarded a contract to operate the LCDJFS
's Medicaid Non-Emergency Medical Transportation Program. Serving the entire county including the
cities of Lorain and Elyria, Provide A Ride will supply transportation services to Medicaid recipients going to dialysis, chemotherapy, radiation and routine medical appointments.
Interactive Voice Response Client Call Service Goes Live!
To better assist our clients Provide A Ride has begun a call service using our state of the art VR technology which calls clients the day before his/her trip is scheduled and
allows the client to either confirm or cancel the reservation. This system helps to keep communication of cancellations timely and reduces the overall number of scheduled trips
that are cancelled on site.
Cleveland Veterans Administration Medical Center Contract Awarded
This contract includes service for Cleveland's Veterans Administration Hospital as well as four other Veterans Administration Clinic sites located in Northeast Ohio. Within a very
short period of time we have been able to help this large hospital system gain better control of their transportation program as well as reduce the total cost for the service. Provide
A Ride is pleased to add the Veteran Administration and its patients to our list of customers. Working with veterans who have served our country is a great opportunity for our staff.
Greater Cleveland Regional Transit Authority Work Access Transportation Program (WATP) Contract Awarded
Provide A Ride was awarded a three year contract to operate the GCRTA Work Access Transportation Program and we have operated this program over the past 10 years under 3
previous contracts. This program entails working directly with riders, employers and mobility managers to effectively manage and operate service for clients employed in locations
not currently served by public transit. The award of this contract for the forth time is a true testament of our commitment and ability to meet and exceed the expectations of
this transit agency.
Used Oil Recycling Initiative powered by EconoHeat
At Provide A Ride we use over 10,000 quarts of oil annually in our vehicles and that waste has a high impact on our environment. With our initiative Provide A Ride will be able
to keep this waste oil out of the environment and use it to heat our 9,000 square foot Maintenance facility.