Provide A Ride has a longstanding history working with Medical Managed Care Organizations (MCOs) within the Medicaid and Medicare community. Provide A Ride began this relationship with the MCO community in 1995 which continues to be an invaluable experience.
Since 2000 we have held over a dozen Medicaid and Medicare contracts which have given us the unique perspective of understanding the subtle differences Medicare products and populations have from other client pools and services.
Our Managed Care expertise encompasses a broad spectrum:
The backbone of our business is our Dispatch department where our Dispatchers are in constant contact with not only Provide A Ride drivers, but clients and customers to help facilitate a smooth experience for all involved.
Our Dispatch department is a 24/7 center with at least one trained supervisor staffed at all times to diligently manage any and all issues that may arise.
We make sure to equip all of our dispatchers with the most sophisticated technologies allowing them to better serve our customers and their clients.